FAQ

Questions, answered directly.

If something's still unclear after this, email us — we'd rather answer directly than have you guess.

How long does a project take?

A Launch website typically takes 2–3 weeks. Automation setups are usually 1–2 weeks. Intelligence reports take 1–2 weeks. Grow is ongoing, with the first visible results usually within the first month.

How much does a custom website cost?

Launch websites start from $499 as a one-time payment. The exact price depends on the number of pages and features — we'll give you a clear quote before any work starts.

What businesses do you work with?

Mostly service businesses that depend on local trust and bookings — hotels, restaurants, clinics, transport operators and similar. Some start with a single website; others come to us already needing custom software or a larger platform. Both are the same business to us, just at different points.

Can you automate systems I already use?

In most cases, yes. Automate is built around connecting the tools you already run, and building custom software only where a standard integration isn't enough.

Do you take on larger custom software projects?

Yes. Custom software and platform builds are scoped individually rather than priced from a fixed starting point — tell us what you're building on the contact page and we'll scope it properly.

Can we start with a website and expand later?

Yes — that's the most common path. Many clients start with a Launch website, then add Grow, Automate or a custom platform as the business needs it. You never have to switch technology partners as you scale.

How large can projects become?

There's no upper limit built into how we work. Custom platforms and larger systems are scoped individually around what the project actually needs, not squeezed into a fixed package.

Do you build AI solutions?

Yes — AI-assisted automations and custom AI features are part of the Automate service, scoped around a specific, useful outcome rather than added for its own sake.

Do I own the website and accounts?

Yes. Domain, hosting and any advertising accounts are set up under your name. There's no long-term contract required to keep using what we build.

Is there a monthly contract?

Launch, Automate and Intelligence are one-time engagements. Grow is a monthly service because it requires ongoing management, but there's no multi-month lock-in.

How do we get started?

Send a few details through the contact page or email hello@aspena.io directly. We'll reply with next steps, usually within 1–2 business days.

Still have a question?

Send it directly and we'll get back to you within 1–2 business days.

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